Features several resources sorted by category, including checklists, crosswalks, webinars and videos. Readiness Roadmap: Helps organizations better locate available resources for survey based on where they are in the accreditation process.The Joint Commission provides its accredited ambulatory organizations with the most comprehensive catalogue of resources and tools to help them achieve success. Joint Commission Connect®: A personalized extranet site to support organizations, including helpful resources and critical updates to maintain accreditation expectations.Specialized surveyors: Offer real-time, evaluative feedback and share best practices to help organizations improve quality and safety.Assigned Account Executive: Primary contact to answer questions about survey preparation, ensures all necessary documentation is ready prior to survey and more.Standards Interpretation Group: Provides support to interpret and apply specific ambulatory standards.Then, once an ambulatory organization begins the accreditation process, we continue to connect them with key contacts along the way, including: This is something that starts day one for prospective customers through conversations with our business development team. I believe this is what makes The Joint Commission accreditation process so impactful.Īs I continue to meet leaders and staff from ambulatory organizations, I hear more and more about how The Joint Commission provides exceptional person-to-person support throughout the entire accreditation process. In addition to these priority areas, it is essential The Joint Commission continues to provide top-notch support and resources to our accredited ambulatory organizations. Establish ambulatory accreditation as a proactive, long-term relationship based on continuous and sustainable performance improvement.Customize on-site surveys, including the use of specialized surveyors, to ensure the most productive assessments and improvement-oriented experiences occur – allowing for more relevant dialogue between ambulatory organizations and surveyors.
Late last year, we announced that 20 requirements were being deleted from the ambulatory program to help make them as efficient and impactful as possible. Ensure the most relevant and useful evidence-based standards are offered across all domains of ambulatory care to have the most impact on patient safety and quality of care.This has brought me up to speed and helped me identify three key priority areas for the ambulatory program: Since my appointment, I have been heavily involved in business development, strategic planning and overall product line development for Ambulatory Care Services. Previously, I was the Director of Hospital Certification and also led business development for hospital, ambulatory, urgent care and other settings at The Joint Commission. I am no stranger to The Joint Commission. I wanted to take the opportunity to introduce myself as the new Executive Director of Ambulatory Care Services at The Joint Commission. By Zach George, MBA, CPA, Executive Director, Ambulatory Care Services, The Joint Commission
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